Communicating through Color

by: Kenneth Cossin

Pantone Leaves by Freecolorsource.comUsing color effectively in all kinds of imagery is a great tool to enhance your non-verbal or written communication.  Businesses, entertainers, marketers, the media, and so on use these to gain our attention and to convey their message quickly without us even knowing it.  Color that is used in a familiar context can be quite effective at building brand identity by creating a comfortable environment for the customer.  Thus, getting across a message to prospective consumers is much easier.  So, how does this all work?

Meaning

Let us start off by taking a look at the common meanings for different colors.  These meanings are very typical for western culture and may vary based on the culture to which you are visually communicating.

Red – strength, power, love, energy, danger

Orange – creativity, enthusiasm, determination, happiness

Yellow – Sunshine, cheer, happiness, yield, caution

Green – harmony, health, nature, safety

Blue – trust, loyalty, intelligence, wisdom

Purple – royalty, power, wealth

Black – Formal, elegant, power

White – Purity, innocence, cleanliness

Variations of these colors as well as combinations of them have an effect on how you perceive the message.  In addition, colors that complement one another, when used effectively, can combine the communication effects of color.

Context

When using color, you must always think of the context in which you are using it.  For example, if you are selling your home and you have decided to give it a fresh coat of paint, it is best to look to neutral and earth-tone colors.  These colors convey a message of wealth and richness.  Bright, flashy colors, such as pastels, do not typically sell houses.  There are exceptions in the tropical and subtropical climates, but as with every example, there are cases in which it will not fully apply.

Let us take another example.  Let’s say that you are furnishing your new baby’s room.  You would want to go with bright colors and entertaining themes.  These bright colors stimulate a child’s mind and positively affect his or her happiness.  According to some expert sources, some colors can affect your baby’s mood, behavior, and even feeling of well-being.

Mood

In marketing, companies will use color in their logos and in their messaging to influence buyer decisions.  They use color in their logos, designs, and ads to influence buying decisions.  The intent is to change your mood or your feelings toward their brand so that you will make a purchase.  Take a look around you next time you are in the store.  Identify what colors attract you, and think about how they make you feel.  You will be surprised by how much thought is given to color.

Nature

One of the best color coordinators is nature.  When seeking complimentary colors, look at the natural world, your environment.  As you will notice, the colors that we see are not exact or standard hues.  In addition, colors are typically a gradation of color, that is, things are not monochrome.  Therefore, you need to closely inspect the color combinations in order to ensure a natural complement.

Another awesome effect that occurs in nature is the ever-chaging color of our environment based on lighting and seasons.  Take advantage of these variations when choosing colors that communicate.  Remember that much of our communication is non-verbal, therefore, use these color choices in your clothing and accessories.

Generation

Depending on your age range, your choices of color will typically change.  For example, children will gravitate to reds, yellows, and oranges whereas adults will gravitate to greens, blues, and purples.

As we get older, social acceptance for color preferences changes which may strongly influence our color choices.  Therefore, if we are given the societal message that, “blue is for boys,” grown men are not going to say that their favorite color is pink.  Even women see the color pink as a color for young girls and, therefore, shy away from this color.

Popular Color Usage

It is fun to learn what colors are used most in marketing.  The type of product being sold can strongly influence the color choices.  For example, red is the most common color for beverage logos with blue running a close second and purple being the least common.

Next time you are designing something, think about the color choices that you make and why you are making them.  Use nature to inspire color combinations to help you effectively communicate your message.

image credit: freecolorsource.com

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I am a passionate, energetic, and influential marketing executive with ability to take responsibility for corporate brand management and marketing communications.  I have a “can do” attitude with a strategic vision, promote attractive and sticky ideas, and successfully measure campaign performance and success.  I am a self-starter and straight-shooter with exceptional instincts and work well with teams.

Please view my résumé at: kcossin.strikingly.com

 

5 Useful Tips on Developing Social Media Conversations with Your Customers

by: Kenneth Cossin

As marketers, we have heard so much about how social media allows us to rapidly build our brand, get the word out regarding our products and services, target different demographics, and optimize consumer engagement. Yet we need to take social marketing to the next level.

Thus, I pose the question: Is your company simply using social media channels to create an online marketing presence, or is it creating social media conversations with your customers?

For example, as a professor at Full Sail University, my students are my customers. I use many different social media channels to get each student to “buy into” my courses. I develop student engagement, but then I also intentionally develop a professional relationship with each individual student. By doing so, each student gains a sense of personal investment in my courses.

Here are my five tips for creating social media conversations with your customers:

1. Your attention, please! Gaining our customer’s attention is pretty simple for us marketers. It is something that we have been doing since before the days of social media. Thus, continue to bring attention to your brand and develop your brand story through your social media channels.

2. Get your customers to opt in. Remember, everyone loves a good story. Therefore, the better your brand tells your business story, the more customers you will get to opt in. Once you have an engaged consumer, it is imperative that you learn what attracted him/her to your business. Traditional marketing methods of gathering metrics on your customers remain important. And with social media, you can discover why a customer is choosing you.

3. Determine your customers’ individuality. Find unique ways to get your customers to tell you how they found you. What about your customers makes them choose you? How are you fulfilling their unique wants and needs? What incentives do you provide to keep your customers engaged?

4. Focus on conversation. Typically, businesses will ask customers a series of questions through the use of impersonal surveys, questionnaires, or cold calls. At this point, many marketers usually stop. With social media, you cannot stop here. You must follow through and build a personal conversation by leveraging social media in new and unique ways. So what are we to do?

5. Develop interaction. Through the use of social media interaction, periodically make intentional contact with your customers. Remember to treat your customer as you would a good friend. We do things for our friends because we care about them; thus, demonstrate to your customers who connect with you through social media that you care about them. Communicate with them. Give them the service they deserve: prompt responses, incentives, and other cool offers. You will receive in return the continued trust and loyalty you need and desire to grow your business.

Reposted via permission of Social Media Marketing Magazine dated 11 January 2011.